Kroger Ditches Ship Program Used by Michigan Customers

Kroger has quietly ended its ‘Kroger Ship’ service, a national delivery program once used by Michigan shoppers to have household essentials shipped straight to their doors.

The grocery giant hasn’t explained the move, but the standalone shipping program, which is separate from Kroger’s grocery delivery, has been retired without fanfare.

What Was Kroger Ship?

Launched in 2018, Kroger Ship allowed customers to order household goods and pantry staples online, with deliveries typically handled by FedEx or UPS. In 2020, the program expanded to include third-party sellers, offering a wider range of non-grocery items. By 2022, the service had grown to feature home and baby products from retailers like Bed Bath & Beyond and Buybuy Baby.

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The expansions were part of Kroger’s effort to compete more directly with e-commerce giants like Amazon and Walmart, according to MSN.

What Michigan Shoppers Should Know

Now, with Kroger Ship discontinued, the company is steering customers toward its traditional pickup and grocery delivery services, which remain available.

“While Kroger stops Ship program, the company continues to offer grocery delivery and pickup through its traditional services,” Industry Leader’s Magazine reported.

Although the company quietly pulled the plug on the program in March of this year, Kroger's grocery pickup and home delivery services remain intact.

How Many Kroger Stores Are in Michigan?

Kroger is the largest supermarket chain in the US, with about 1,320 locations according to its website. In Michigan, there are 120 stores in 82 cities.

Kroger faced scrutiny last year when high-tech shelf tags led customers to believe that the company was employing dynamic pricing tactics.