Michigan Taylor Swift Fans join Lawsuit Against Ticketmaster After Eras Tour Debacle
Hundreds of Swifties are suing Ticketmaster and Live Nation after an online ticket debacle left Taylor Swift fans empty-handed for Taylor Swift's 'Eras' tour.
Taylor Swift is performing two sold-out shows at Detroit's Ford Field this Friday and Saturday (June 9 & 10), but after the online ticket seller's online system proved itself woefully inadequate, thousands of fans were left out in the cold.
Out of Control Monopoly
Jennifer Kinder is the Dallas-based attorney behind the lawsuit. She's representing approximately 300 Taylor Swift fans - including some from Michigan - who feel they were mistreated when Ticketmaster's online ticket sales program melted down last November.
Kinder calls Ticketmaster an 'Out of control monopoly" and claims the online ticket retailer knew that its system would be inadequate when it came to handling the demand for Swift tickets.
"We filed the suit based on concepts and violations of antitrust, fraud," Kinder tells Detroit's WJBK-TV. "We believe the software program that Ticketmaster purchased, to funnel the traffic for the ticket sales for Taylor Swift Eras Tour, they purchased a package knowing that it was too small to accommodate the traffic."
Kinder says the merger between Live Nation and Ticketmaster is at the heart of the problem.
She's an Attorney and a Swiftie
Filing the lawsuit on behalf of Swifties is natural play for Kinder, as she and her daughter consider themselves Swifties.
"I applied to be a verified fan, I was accepted, I never received a code I was wait-listed," she said.
Verified fans were supposed to receive special presale codes days before tickets went on sale, but many never did. Some fans who did receive the presale codes then got error messages after waiting in the online queue for several hours.
If you'd like to learn more about legal action being taken against Ticketmaster, you can get more information here.