As Amanda Bell waited in line at Kohl's, the guest in front of her asked what seemed to be an endless number of questions about the Kohl's Cash program. The saline resident, who was pressed for time at that moment, made a video about the ordeal and took advantage of the filters available in the social media app Snapchat.

The hilarious video rant, which has been viewed over 21 million times according to Mlive, features Bell impersonating the Kohl's guest, the cashier, and a manager who was called in to address some of the more intricate questions about the cashback program.

Kohl's appreciated the humor in Bell's video, and responded with this video, which promises to make it up to her.