An emergency at our house on Monday sent us to the VA hospital in Saginaw, and it was a great experience.

I drove my mom and dad, who is a retired Navy chief, from Milwaukee to Michigan on Sunday so that they can spend Thanksgiving with us.

He has a lot of health problems - one of them being that his feet are numb because of his diabetes - and he tripped on our stairs at our house and fell. He thought he dislocated his shoulder, so I took him to the VA in Saginaw.

It was my first time there, and I can't say enough great things about them. The staff was VERY nice and understanding; there was a lot of explaining that he's not from the Flint area but needed to be seen. The wait wasn't very long to get him to urgent care; we waited a while for x-rays, but that's always to be expected.

His doctor (who looked like Idris Elba so it was hard to concentrate) was very helpful and a veteran of the Army himself. Turns out that he just had a bad bruise, so they gave him a sling and told him to keep an eye on it.

Thank you SO MUCH to everybody at the Aleda E. Lutz VA Medical Center for making this a smooth process. Can't say enough about them.