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If You Lost Power This Last Week, You May Be Entitled to a Credit on Your Bill

Electricity meter
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If you were one of the roughly one million people in Michigan who lost power during last week’s heavy winds, you may be entitled to a credit from Consumers Energy or DTE.

Under Michigan law, customers are eligible for a refund if they meet any of the following criteria:

  • Service interrupted for more than 120 hours (five days) during catastrophic conditions (10 percent or more of a utility’s customers affected)
  • Service interrupted for more than 16 hours during normal conditions
  • Service interrupted more than seven times in a 12-month period

Last week’s storm is classified as a catastrophic condition, so customers would have had to be without power for five days in order to qualify for a credit. But a staff member with the Michigan Public Service Commission told WJBK that customers who fall short of the 120 hour threshold should apply for the credit as well.

Here are the links to apply for a $25 credit from your electricity provider:

Follow this link if you’re a Consumers Energy customer.

Follow this link if DTE is your a electricity provider. 

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