Police Warn Michigan Residents About New ‘Consumers Energy Scam’

Staying a step ahead of scammers can really keep you on your toes these days and the latest one involves bad actors posing as Consumers Energy employees.

What Are the Details?

Authorities with Flint Township say scammers are posing as Consumers Energy employees, calling Michigan residents, and asking for payments.

Police in Flint Township tell Mid-Michigan Now that multiple residents have received calls from the culprits who have threatened to shut off their power if payment for past-due bills isn't made immediately.

The scammers are providing a call-back number and a reference number.

If You Receive a Call From Someone Pretending to Represent Consumers Energy:

Authorities advise that you should never share personal information over the phone with unsolicited callers claiming to represent local utility companies.

• If you need to reach Consumers Energy, call the company directly at 800-477-5050.
• Consumers Energy representatives will never call customers seeking payment, and will never ask customers to make payments using gift cards or some other non-traditional payment methods.
• Never share personal information or bank account information or provide gift cards to anyone who solicits over the phone.
• It's also a good idea to make sure that vulnerable family members understand the risks regarding suspicious callers.

Another Popular Scam Going Around Michigan:

Recent reports say that scammers are reaching out to unsuspecting victims via text message.

The scam works because so many people have text alerts turned on from their banks - and scammers know that.

Don't Fall For It:

If you get a text from your bank or credit union saying there's a problem with your account, don't click the link and enter your credentials. Go to your bank's website directly using a secure browser on your phone or desktop computer.